# AskZoye > AskZoye is an AI customer service agent built exclusively for e-commerce. > It answers order, shipment, product, and return questions for Shopify and > WooCommerce stores — grounded in live catalog and order data, > not training data. Install in 60 seconds. Free to set up, pay per resolved response. > (AI answering on WhatsApp and Instagram is coming soon.) AskZoye is purpose-built for e-commerce stores (not general SaaS). Every answer is grounded in the store's live Shopify or WooCommerce catalog, orders, and shipping data — so the AI cannot hallucinate product details, stock levels, or delivery status. Pricing is per-resolution, not per-seat. ## Core product - [Product overview](https://askzoye.com/product/ai-agent): What AskZoye does - [Live Chat](https://askzoye.com/product/live-chat): Human handoff with AI context - [Knowledge Base](https://askzoye.com/product/knowledge-base): Source of truth for the agent - [Analytics](https://askzoye.com/product/analytics): Conversations, deflection, attributed revenue - [Pricing](https://askzoye.com/pricing): Plans, calculator, free tier ## Solutions - [E-commerce](https://askzoye.com/solutions/ecommerce): DTC and online store positioning - [Shopify](https://askzoye.com/solutions/shopify): 60-second install, native catalog sync - [WooCommerce](https://askzoye.com/solutions/woocommerce): WordPress-native REST API integration - [WhatsApp & Instagram](https://askzoye.com/solutions/whatsapp): AI on your own channels — coming soon ## Comparisons - [vs Tidio](https://askzoye.com/compare/tidio-alternative): For ecommerce, no seat pricing - [vs Gorgias](https://askzoye.com/compare/gorgias-alternative): For growing stores, not enterprise - [vs Intercom Fin](https://askzoye.com/compare/intercom-alternative): DTC-native, cheaper per resolution - [vs Re:amaze](https://askzoye.com/compare/reamaze-alternative): AI-first, not helpdesk-first - [vs Shopify Inbox](https://askzoye.com/compare/shopify-inbox-alternative): Automated, not manual - [vs Crisp](https://askzoye.com/compare/crisp-alternative): Ecommerce-native alternative - [vs ManyChat](https://askzoye.com/compare/manychat-alternative): Real AI, not keyword flows - [vs Zendesk AI](https://askzoye.com/compare/zendesk-ai-alternative): DTC-native, not enterprise helpdesk ## Resources - [Blog](https://askzoye.com/blog): E-commerce AI customer service guides - [Case Studies](https://askzoye.com/case-studies): Customer results - [Templates](https://askzoye.com/templates): Pre-built AI agent recipes for Shopify and WooCommerce - [Integrations](https://askzoye.com/integrations): Shopify, WooCommerce, Klaviyo, WhatsApp, Gorgias, Zendesk - [Docs](https://askzoye.com/docs): Setup, API, webhooks ## Company - [About](https://askzoye.com/about) - [Contact](https://askzoye.com/contact) - [Privacy](https://askzoye.com/privacy) - [Terms](https://askzoye.com/terms)