Drift (acquired by Salesloft, now part of Salesforce) announced end-of-life for its conversational marketing platform effective March 6, 2026. Existing customers need a replacement. AskZoye is a direct migration path for e-commerce stores that used Drift for sales and support chat.
| Feature | AskZoye | Drift |
|---|---|---|
| Actively developed | ||
| Built for ecommerce | ||
| Shopify catalog grounding | ||
| WhatsApp Business AI | ||
| Setup time | 60 seconds | Hours |
| Migration tooling | Coming soon | N/A |
| Pricing | $8/mo and up | Legacy contracts |
Yes. Drift (acquired by Salesloft, now part of Salesforce) announced end-of-life for its conversational marketing platform effective March 6, 2026. Existing customers were notified and are actively migrating to alternatives.
For e-commerce stores specifically, AskZoye is the most direct replacement: AI-native, Shopify catalog-grounded, WhatsApp support, and setup in 60 seconds. For B2B SaaS companies that used Drift for lead capture, Intercom Fin or HubSpot Chatbot are closer fits.
We support exporting Drift Playbooks and FAQs and importing them into AskZoye. The AI then grounds future answers in your Shopify catalog and orders. Most migrations complete in under a day. Contact us for hands-on migration help if you are on a legacy Drift contract.
Before March 2026. After that date, Drift's chat widget and Playbooks will stop functioning. We recommend migrating at least 30 days early to test and tune the replacement on real traffic.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
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