AskZoye
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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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  • Analytics
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  • Shopify
  • WooCommerce
  • WhatsApp

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© 2026 AskZoye. All rights reserved.

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ZoyeDemo
Hey! 👋 I’m Zoye. Ask me about products, orders, shipping or returns — what can I help with?
Powered by AskZoye
AI Agent

The AI shopping assistant that actually closes the sale.

AskZoye reads your live Shopify or WooCommerce catalog, understands your policies, and answers customers in your brand voice — pre-purchase, mid-checkout, and post-delivery.

Try AI Agent freeSee pricing

Free to set up. Live in 2 minutes.

Catalog-grounded· No hallucinationsConfidence routing· Escalates, never invents30+ languages· Out of the box
Z

Zoye · AI Agent

Online · grounded on your catalog

Live demo
I'm between sizes — should I get the M or L tee?
At 5'9" / 165 lbs, the M is the sweet spot for our regular fit. Want me to add the M to your cart?

Cloud Tee

In stock · ships today

Size

XSSMLXL

Recommended: M · Slate

Streaming response · 1.4sPowered by AskZoye

67%

resolved by AI

1.4s

avg first reply

Two jobs. One AI.

AskZoye covers the full customer journey — from the first product question to the return label after delivery.

Pre-purchase

Shopping Assistant

Recommends products from your live catalog, compares variants, answers fit and material questions, and walks shoppers to checkout — like your best in-store associate, on every page.

  • Live catalog and inventory awareness
  • Variant comparison (color, size, material)
  • Fit, sizing, and care guidance
  • In-chat product cards with add-to-cart
Post-purchase

Support Agent

Answers “where is my order”, processes return requests, explains exchanges, and quotes your real policy — without forwarding shoppers to a 1,200 word policy page.

  • Order lookup by email or order number
  • Live tracking and ETA from your carrier
  • Returns, exchanges, and store credit
  • Quotes your policy, not a generic template

See it answer

Watch the AI work, on real shopper questions.

Six real conversations. Scroll to step through each one — the same widget, doing six different jobs.

  1. 1

    Order lookup

    "Where is my order?" — answered in chat with live tracking.

  2. 2

    Shipment tracking

    Live carrier status, animated as it changes.

  3. 3

    Catalog-aware recommendations

    Picks in-stock items that match what the shopper asked for.

  4. 4

    Returns, in-chat

    Confirms eligibility, generates a label — in three taps.

  5. 5

    Confidence routing → human

    When AskZoye isn't sure, it hands off — never invents.

  6. 6

    Cart recovery

    Brings abandoned carts back with a personalised nudge.

Scroll to see each demo →

Z

Zoye · AI Agent

Grounded on your live catalog

Scene 1 / 6
Hey — where is my order #10847?
Found it. Out for delivery via DHL — ETA tomorrow before 6 PM.

Order #10847

DHL Express · 1Z 999 AA10 1234 5678

Out for delivery
ETA: Tomorrow, before 6 PM
Live · streaming responsePowered by AskZoye

What's inside

The boring fundamentals, that aren't boring.

The reasons customers actually trust the replies — animated so you can see them at a glance.

Order lookup, in chat

Customers ask, AskZoye answers with status, ETA, carrier, and tracking — no portal trip.

Order #10847Processing
DHL · ETA tomorrow before 6 PM

Live shipment tracker

Live progress straight from your carrier — every step animated as it happens.

Fulfillment Hub0%
OrderedPackedShippedOutDelivered

Catalog-aware picks

Recommends in-stock products that match what the shopper actually wants.

🧥

Cloud Hoodie

$48

👕

Linen Tee

$32

30+ languages

Each shopper gets answered in the language they wrote in. No translation step.

English

Hi, how can I help?

Confidence routing

When AskZoye isn't sure, it escalates to a human — never invents.

AI confidenceHigh · 96%

Live catalog sync

New products and price changes are indexed minutes after you ship them.

SKUs indexed

1,247

Live
Cloud Hoodie · Slate · M
Linen Tee · Sand · L
Wool Jacket · Black · S

Cart recovery

WhatsApp nudges with a smart code bring abandoned carts back to checkout.

Cart

$112.00

Abandoned 22m ago

WhatsApp nudge

"Forgot something? 10% off COMEBACK10"

Live in 4 steps

From install to live, in under 10 minutes.

No implementation specialist. No CSV imports. No code.

app.askzoye.com / connect

Step 1 of 4

Choose your platform

S

Shopify

cloud-apparel.myshopify.com

W

WooCommerce

Connect plugin

Catalog · 1,247 SKUs synceddone
Inventory · livedone
Orders · last 90 daysdone
Trust & safety

It only answers what it knows.

AskZoye is grounded on your live catalog and policies — not the public internet. When confidence is low, it hands off to a human via Live Chat instead of guessing.

  • Retrieval-grounded responses — no hallucinated SKUs
  • Confidence routing — escalates instead of inventing answers
  • Full transcript review in your dashboard
  • Zero-retention LLM endpoints — your data never trains models
Confidence routing
Is this hoodie made with recycled wool?
I don't see that in the product spec — let me get a real person to confirm so I don't guess. One moment.

Routing to Sara M.

Confidence dropped · full transcript handed off via the dashboard

Cart

$84

Last seen

2m ago

Sentiment

😐 neutral

0%

Hallucinated SKUs

67%

Resolved by AI

1.4s

Average first reply

30+

Languages

Common questions

Will it make things up about my products?
No. AskZoye is grounded on your live catalog and policies — it retrieves real product data before answering. When confidence is low, it routes to a human instead of guessing.
What happens when the AI doesn't know the answer?
It hands off to Live Chat in your AskZoye dashboard with the full conversation context. Your team picks up exactly where the AI left off — no copy-pasting, no asking the customer to repeat themselves.
How long does training take?
Minutes. The first sync from Shopify or WooCommerce happens automatically when you install. Adding extra documents like a PDF policy is drag-and-drop.
Does it work in languages other than English?
Yes — 30+ languages out of the box, including Arabic, Spanish, French, German, Italian, Portuguese, and Mandarin.
Where does my data live?
Everything is stored in your private workspace. We use zero-retention LLM endpoints — your conversations never train shared models.

The platform

Works with the rest of AskZoye.

Every part of AskZoye shares the same brain — the AI, the live chat, the knowledge base, and the analytics that prove it's working.

Live Chat

Human takeover with full AI context, right from your dashboard.

Learn more

Knowledge Base

One source of truth — your AI reads it, your customers can too.

Learn more

Analytics

See what your AI resolved, escalated, and earned.

Learn more

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

Start freeTalk to us

Free to set up. Add credits or a plan when you're ready to go live.