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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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Shopify

AI customer service for Shopify — grounded in your live store

AskZoye plugs into your Shopify catalog, orders, and shipping in 60 seconds. Answers product, order, and return questions 24/7 in 50+ languages. Grounded, on-brand, no hallucinations.

Start free on ShopifySee how it works

Free to set up · Pay per response · Works with Shopify Plus

Why generic chatbots fail on Shopify stores

Most chatbots live in a box. They do not know what you sell, what you have in stock, or where any given order is right now. When a Shopify shopper asks something specific, the bot either makes up an answer or routes to a human agent.

AskZoye is different by design. Every answer is grounded in live Shopify data — fetched the instant the customer asks. If the Aurora Jacket comes in Navy and Forest Green, the AI says so. If it does not come in black, the AI says that too. No hallucinations. No wrong answers. No refund drama.

Features built for Shopify merchants

Live catalog sync

Products, variants, prices, and stock sync automatically from Shopify. Update a product, the AI knows instantly.

Order lookup & tracking

Pulls real-time fulfillment and carrier data. Answers "where is my order" in seconds with branded tracking links.

WhatsApp handoff

Escalations land on your WhatsApp. Reply from your phone. Customer sees a seamless conversation.

50+ languages

Auto-detects customer language and responds natively. No manual translation. No configuration.

Install in 60 seconds

  1. 1

    Install from the Shopify App Store

    One-click install from the Shopify App Store or paste a single line of code into your theme.

  2. 2

    Approve permissions

    Approve read access to products, orders, customers, and fulfillment data. Takes 15 seconds.

  3. 3

    Test your first grounded answer

    Ask "where is order #XXXX?" in the widget. Watch it pull live data from Shopify and answer in 3 seconds.

Frequently asked questions

How does AskZoye connect to my Shopify store?

Install the AskZoye app from the Shopify App Store (or paste a single line of code into your theme). AskZoye reads your products, orders, shipping, and customer data via the Shopify API and keeps everything in sync automatically.

What does "catalog-grounded" mean for Shopify stores?

Every answer the AI gives is generated from your live Shopify catalog and order data — not from generic training data. If you update a product in Shopify, AskZoye knows instantly. No hallucinations, no stale info.

Can AskZoye handle Shopify order status and tracking questions?

Yes. AskZoye pulls real-time fulfillment and carrier tracking data from Shopify and answers "where is my order" questions with exact status, ETA, and branded tracking links.

How much does the Shopify chatbot cost?

AskZoye has a free tier to get started. Paid plans begin at $8/month and scale with your resolved response volume — no seat licenses, no per-agent fees.

Does AskZoye work with Shopify Plus?

Yes. AskZoye supports all Shopify tiers including Shopify Plus, with higher volume plans and dedicated onboarding for larger stores.

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.

Start freeTalk to us

Free to set up. No credit card. Add credits or a plan when you're ready to go live.