SShopify

AI customer service for Shopify — grounded in your live store.

AskZoye plugs into your Shopify catalog, orders, and shipping in 60 seconds. Answers product, order, and return questions 24/7 in 50+ languages. Grounded, on-brand, no hallucinations.

Start free on Shopify See how it works

Free to set up · Pay per response · Works with Shopify Plus

cloud-apparel.myshopify.com

AskZoye · live on storefront

Cloud Hoodie · Slate · M — in stock?

Yes, 12 left. Ships today if you order in the next 90 minutes.

Cloud Hoodie

In stock · ships today

Size

XSSMLXL

Recommended: M · Slate

60s

install time

Live

catalog sync

Why generic chatbots fail on Shopify stores.

Most chatbots live in a box. They don't know what you sell, what you have in stock, or where any given order is right now. When a Shopify shopper asks something specific, the bot either makes up an answer or punts to a human.

AskZoye is different by design. Every answer is grounded in live Shopify data — fetched the instant the customer asks. No hallucinations. No wrong answers. No refund drama.

Generic chatbot

Aurora Jacket in black?

Let me create a ticket — someone will get back to you within 24 hours.

No catalog awareness · ticket-and-forget

AskZoye

Aurora Jacket in black?

Aurora Jacket comes in Navy and Forest Green only. Forest is closest to black — want me to add an M to your cart?

Live catalog · honest, useful, fast

Install

From App Store to live answers, in 60 seconds.

A real install, not a CSV import.

apps.shopify.com / askzoye

AskZoye AI

Customer service · 4.9 ★ · 1.2k reviews

One-click install
Free to start · pay per response
Works with Shopify Plus
No JS theme edits required

Shopify shopper questions

Real answers from your live Shopify data.

Scroll to step through the conversations Shopify stores get every day.

1
Variant availability
Real-time inventory, by SKU.
2
Order status
Pulls Shopify fulfillment + carrier tracking.
3
Catalog browsing
Recommends in-stock SKUs that fit the brief.
4
Returns within policy
Quotes your real Shopify return policy.

Scroll to see each demo →

cloud-apparel.myshopify.com

Live · Shopify catalog

Scene 1 / 4

Do you have the Cloud Crew in size L, navy?

Yes — 4 left. Ships today if you order before 4 PM.

Cloud Crew

In stock · ships today

Size

XSSMLXL

Recommended: L · Navy

Live · streaming responsePowered by AskZoye

Features built for Shopify merchants.

Live catalog sync

Products, variants, prices, and stock sync automatically from Shopify. Update a product, the AI knows instantly.

Order lookup & tracking

Pulls real-time fulfillment and carrier data. Answers "where is my order" in seconds with branded tracking links.

Human handoff

Escalations land in your AskZoye dashboard. Take over the conversation — the customer sees a seamless chat.

50+ languages

Auto-detects customer language and responds natively. No manual translation. No configuration.

60s

Install on Shopify

+18%

Conversion lift

50+

Languages

Live

Catalog sync

Frequently asked questions

How does AskZoye connect to my Shopify store?

Install the AskZoye app from the Shopify App Store (or paste a single line of code into your theme). AskZoye reads your products, orders, shipping, and customer data via the Shopify API and keeps everything in sync automatically.

What does "catalog-grounded" mean for Shopify stores?

Every answer the AI gives is generated from your live Shopify catalog and order data — not from generic training data. If you update a product in Shopify, AskZoye knows instantly. No hallucinations, no stale info.

Can AskZoye handle Shopify order status and tracking questions?

Yes. AskZoye pulls real-time fulfillment and carrier tracking data from Shopify and answers "where is my order" questions with exact status, ETA, and branded tracking links.

How much does the Shopify chatbot cost?

AskZoye has a free tier to get started. Paid plans begin at $8/month and scale with your resolved response volume — no seat licenses, no per-agent fees.

Does AskZoye work with Shopify Plus?

Yes. AskZoye supports all Shopify tiers including Shopify Plus, with higher volume plans and dedicated onboarding for larger stores.

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

Start free Talk to us

Free to set up. Add credits or a plan when you're ready to go live.

Why generic chatbots fail on Shopify stores.

AskZoye is different by design. Every answer is grounded in live Shopify data — fetched the instant the customer asks. No hallucinations. No wrong answers. No refund drama.

Real answers from your live Shopify data.

Scroll to step through the conversations Shopify stores get every day.

Variant availability

Real-time inventory, by SKU.

Order status

Pulls Shopify fulfillment + carrier tracking.

Catalog browsing

Recommends in-stock SKUs that fit the brief.

Returns within policy

Quotes your real Shopify return policy.

Scroll to see each demo →