AskZoye connects to your WhatsApp Business number and answers customer questions grounded in your live Shopify or WooCommerce store. Order tracking, product questions, returns — all resolved in WhatsApp, in the customer's language, 24/7.
In most of the world outside North America and Western Europe, WhatsApp is not a secondary channel. It is THE channel. Customers in Brazil, Mexico, UAE, Saudi Arabia, Pakistan, India, Indonesia, and the Philippines expect to reach brands on WhatsApp — and abandon stores that force them into a web chat widget.
Customer sends "where is order #4821?" and gets the status, ETA, and branded tracking link — all inside the chat.
Product fit, materials, stock availability, and shipping estimates answered instantly from your live catalog.
Auto-detects customer language. Portuguese in Brazil, Arabic in the UAE, Urdu in Pakistan — no translation layer.
When a question needs human judgment, the AI hands off to you on the same number. Full conversation context included.
Yes. AskZoye connects to your WhatsApp Business account via the WhatsApp Business API. If you do not have one yet, we will guide you through setup during onboarding.
Yes. AskZoye pulls live order and carrier data and answers "where is my order" questions directly in WhatsApp. Customers never leave the conversation.
AskZoye charges per resolved response like all our channels. WhatsApp Business API messaging fees are set by Meta and billed directly to your Meta account — typically a few cents per conversation.
WhatsApp is the default messaging app in most of Latin America, MENA, South Asia, and SEA. If you sell to customers in Brazil, Mexico, UAE, Saudi Arabia, Pakistan, India, Indonesia, or the Philippines, WhatsApp is critical — not optional.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. No credit card. Add credits or a plan when you're ready to go live.