AskZoye
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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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Hey! 👋 I’m Zoye. Ask me about products, orders, shipping or returns — what can I help with?
Powered by AskZoye
Coming soonWhatsApp·Instagram

Your AI will answer on WhatsApp & Instagram — soon.

Connect your own WhatsApp Business number and Instagram profile, and AskZoye's AI answers customers there directly — as your brand, grounded in your live Shopify or WooCommerce catalog and orders. Order tracking, product questions, returns, in the customer's language, 24/7. We're building it now.

Get early accessSee the AI Agent
Your own channels· Your number, your profileSame AI brain· Grounded in your catalogLive today· On your storefront widget
9:41📶🔋
Z

Cloud Apparel

AI reply · preview

Hi! Need a small Cloud Tee, navy.
Last 4 in stock — here's the link. Free shipping over €50 ✓
And where is order #10847?
Out for delivery via DHL. ETA tomorrow before 6 PM 📦
Preview · coming soon

Where your customers already are.

Across most of the world, WhatsApp and Instagram are not secondary channels — they're THE channels. Your customers already live in these apps and expect to reach brands there. Soon AskZoye will answer them for you.

Order tracking in chat

Customer sends "where is order #4821?" and gets the status, ETA, and tracking link — right inside WhatsApp or Instagram.

Pre-purchase product questions

Fit, materials, stock, and shipping estimates — answered instantly from your live catalog, on the channel they messaged from.

Native multilingual

Auto-detects customer language — Portuguese, Arabic, Urdu, and 50+ more, with no translation layer.

On your own number & profile

The AI replies as your brand from your WhatsApp Business number and Instagram profile — not a third-party phone line.

Available today

Live now on your storefront — with human handoff built in.

AskZoye's AI already answers questions on your website chat widget, grounded in your live catalog and orders. When a question needs a person, it hands off to your team in the AskZoye dashboard — you take over the same conversation and the customer keeps chatting in the same window. No phone-tag, no lost context.

WhatsApp and Instagram are the next channels for that same AI. Get early access and we'll bring your store on first.

Start free on your storefront
Handoff · in the dashboard
  • Web chat widgetLive
  • Human handoff (dashboard)Live
  • WhatsApp Business AIComing soon
  • Instagram DM AIComing soon

Frequently asked questions

When will WhatsApp and Instagram support launch?
AI answering on WhatsApp Business and Instagram is in active development. Join the early-access list and we will notify you the moment it is ready for your store.
How will it work?
You connect your own WhatsApp Business number and Instagram profile. AskZoye’s AI then answers customer messages there directly — grounded in your live Shopify or WooCommerce catalog and orders — as your brand, in the customer’s language.
How does human handoff work?
When the AI cannot resolve something, it hands the conversation to your team in the AskZoye dashboard — you take over and the customer keeps chatting in the same place. Once WhatsApp and Instagram answering ships, the AI will answer there too, with handoff still managed from your dashboard.
What will WhatsApp support cost?
Pricing will follow the same per-resolved-response model as every AskZoye channel. WhatsApp Business API messaging fees are set by Meta and billed directly to your Meta account — typically a few cents per conversation.
Who benefits most from WhatsApp and Instagram support?
WhatsApp and Instagram are the default messaging channels across much of the world. If your customers already live in those apps, answering there is critical — not optional.

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

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