When the AI Agent escalates, your team picks up the same conversation — on web, WhatsApp, or Instagram — with the full transcript and the customer's order history one tap away.
Stop tab-switching between web chat, Instagram DMs, and WhatsApp. AskZoye pulls everything into a single inbox, with the AI fronting the queue and your team stepping in only when it matters.
Sara K.
2mIs the navy hoodie recycled wool?
Marcus R.
14mTracking link for #5018?
Aiko L.
1h私のサイズで迷っています
Jonas N.
3hExchange size M for L?
When the AI escalates, the conversation lands on your WhatsApp with the full transcript and customer context. Your reply shows up in the chat widget on the storefront — your customer never knows it left.
Every conversation comes with the context your team actually needs.
See past orders, lifetime value, and previous tickets without leaving the conversation.
"Draft a reply for me" pulls from your knowledge base and matches your tone.
Leave notes on conversations only your team can see — perfect for handoffs and edge cases.
Round-robin or manual assign. Conversations follow whoever is online.
Reply from WhatsApp on your phone or use the AskZoye web app from a desk.
The moment a human starts typing, the AI steps back. The customer never sees a stutter.
The platform
Every part of AskZoye shares the same brain — the AI, the live chat, the knowledge base, and the analytics that prove it's working.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free plan available. No credit card. Works with Shopify & WordPress.