When the AI Agent escalates, your team picks up the same conversation — on web, WhatsApp, or Instagram — with the full transcript and the customer's order history one tap away.
Sara K. · Web
Handoff just received
Routing to You
Confidence dropped · full transcript handed off via Web · widget
Cart
$84
Last seen
2m ago
Sentiment
😐 neutral
2 taps
to respond
0
context lost
The agent workspace
Click through the tabs to see the workspace your team will spend their day in.
Conversations
4 openSara K.
Is the navy hoodie recycled wool?
Marcus R.
AITracking link for #5018?
Aiko L.
AI私のサイズで迷っています
Jonas N.
Exchange size M for L?
Léa F.
AIOrder delayed?
WhatsApp · Cloud Apparel
Sara K. · online
When the AI escalates, the conversation lands on your WhatsApp with the full transcript and customer context. Your reply shows up in the chat widget on the storefront — your customer never knows it left.
<60s
Handoff to first reply
4
Channels in one inbox
24/7
AI fronts the queue
0
Lost transcripts
Every conversation comes with the context your team actually needs.
See past orders, lifetime value, and previous tickets without leaving the conversation.
"Draft a reply for me" pulls from your knowledge base and matches your tone.
Leave notes on conversations only your team can see — perfect for handoffs and edge cases.
Round-robin or manual assign. Conversations follow whoever is online.
Reply from WhatsApp on your phone or use the AskZoye web app from a desk.
The moment a human starts typing, the AI steps back. The customer never sees a stutter.
The platform
Every part of AskZoye shares the same brain — the AI, the live chat, the knowledge base, and the analytics that prove it's working.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. Add credits or a plan when you're ready to go live.