See exactly what your AI Agent resolved, escalated, and earned. No vanity metrics. No guessing whether AI is paying for itself.
Conversations
2,148
↑ +12% vs prior
Resolved by AI
68%
↑ +4 pts
Median first reply
2.4s
↑ -0.3s
Chat-attributed $
$8.4K
↑ +22%
Resolution rate over time
Top intents
Built around the questions e-commerce founders actually ask about their support.
How many conversations the AI closed without a human reply, trended over time.
Auto-categorized topics — sizing, tracking, returns, shipping. See where your customers actually need help.
Orders where the customer touched a chat session. Last-touch within a configurable window.
Questions the AI couldn't answer with confidence, ranked and ready to fix.
AI → human → WhatsApp dropoff. Spot where conversations get stuck.
Live conversation count against your plan, with cost-per-resolved breakdowns.
Every confidence-low answer becomes a tracked gap. Analytics clusters similar questions, ranks them by frequency, and lets you draft an article straight into your Knowledge Base from real conversation context.
Do you offer gift wrapping?
14 customers · High impact
Can I use two discount codes?
9 customers · Medium impact
International sizing in cm
7 customers · Medium impact
$8,420
142 orders touched a chat session
Avg order
$59.30
Conv lift
+18%
↑ vs untouched
Daily AI-attributed $
AskZoye tags every order whose customer touched a conversation. See chat-attributed revenue, conversion lift, and average order value side-by-side with your billing meter — so you can answer “is this paying for itself?” in one glance.
Industry benchmarks
Public benchmarks for AI customer-service resolution rates land between 40% and 70%. Tidio Lyro reports up to 67%, Intercom Fin reports around 50%. AskZoye doesn't make a single number up — we show you yours, weekly, in your own dashboard.
Data sources: Tidio Lyro public case studies; Intercom Fin product page; Gorgias customer success stories.
Your data, your stack. No lock-in.
Weekly digest, threshold alerts, and instant pings on critical handoffs.
Pull raw conversation and revenue data into Sheets, Excel, or your warehouse.
Higher tiers expose a read API so you can pipe metrics into your own BI stack.
The platform
Every part of AskZoye shares the same brain — the AI, the live chat, the knowledge base, and the analytics that prove it's working.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. Add credits or a plan when you're ready to go live.