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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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Gorgias Alternative

The Gorgias alternative for growing Shopify stores

Gorgias is built for enterprise brands with 20+ agents. AskZoye is built for founders and lean teams — AI-first, pay-per-resolution, and typically 80–90% cheaper.

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Why lean teams switch from Gorgias

Seat minimums kill small teams

Gorgias starts at $60/month per seat with a 3-seat minimum on most real plans. That is $180+/month before you answer a single ticket. AskZoye has no seats.

AI-first, not helpdesk-first

Gorgias is a ticket queue with AI bolted on. AskZoye is an AI agent with a human fallback. For the 70% of tickets that are routine, AI-first is 10× cheaper and faster.

60-second install vs weeks of setup

Gorgias deployments commonly take 2–4 weeks of configuration. AskZoye installs on Shopify in 60 seconds and is answering grounded questions in under 10 minutes.

AskZoye vs Gorgias — feature comparison

FeatureAskZoyeGorgias
Built for SMB and growing stores
No seat minimums
Pay-per-resolution pricing
Catalog-grounded AIPartial
Shopify native
WooCommerce nativeLimited
WhatsApp Business nativeLimited
60-second install
Free tier
Entry monthly price$8/mo$60+/mo
Typical total cost (growing store)~$50/mo~$360/mo
Best forGrowing DTC storesEnterprise brands

When Gorgias is still the right choice

  • You have 20+ full-time support agents.
  • You need advanced SLA management and ticket routing rules.
  • You operate a 24/7 voice/phone support operation.
  • You have already built deep workflow integrations with Gorgias and the switching cost exceeds the savings.

Frequently asked questions

Is AskZoye a real Gorgias alternative?

Yes. Both are ecommerce-focused. Gorgias is a full helpdesk built for larger teams with ticket queues and agents; AskZoye is an AI-first customer service platform built for founders and lean teams. For stores under ~50 agents, AskZoye is typically the better fit.

Why is Gorgias so much more expensive?

Gorgias charges per seat with monthly minimums — expect $360+/month for a real deployment. AskZoye charges per resolved response with no seat cost, which for a growing store is typically 80–90% cheaper.

When is Gorgias still the right choice?

If you have 20+ human agents, need advanced ticket routing and SLAs, and have integrated Gorgias deeply into an enterprise workflow, stay on Gorgias. For everyone else, AskZoye is a lighter, cheaper, faster-to-deploy option.

Can I migrate from Gorgias to AskZoye?

Yes. Install AskZoye in 60 seconds, import your macros and help docs, and run the two in parallel for a week before cutting over. Most migrations take under a day of real work.

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.

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