Gorgias is built for enterprise brands with 20+ agents. AskZoye is built for founders and lean teams — AI-first, pay-per-resolution, and typically 80–90% cheaper.
Gorgias starts at $60/month per seat with a 3-seat minimum on most real plans. That is $180+/month before you answer a single ticket. AskZoye has no seats.
Gorgias is a ticket queue with AI bolted on. AskZoye is an AI agent with a human fallback. For the 70% of tickets that are routine, AI-first is 10× cheaper and faster.
Gorgias deployments commonly take 2–4 weeks of configuration. AskZoye installs on Shopify in 60 seconds and is answering grounded questions in under 10 minutes.
| Feature | AskZoye | Gorgias |
|---|---|---|
| Built for SMB and growing stores | ||
| No seat minimums | ||
| Pay-per-resolution pricing | ||
| Catalog-grounded AI | Partial | |
| Shopify native | ||
| WooCommerce native | Limited | |
| WhatsApp Business native | Limited | |
| 60-second install | ||
| Free tier | ||
| Entry monthly price | $8/mo | $60+/mo |
| Typical total cost (growing store) | ~$21/mo | ~$360/mo |
| Best for | Growing DTC stores | Enterprise brands |
Yes. Both are ecommerce-focused. Gorgias is a full helpdesk built for larger teams with ticket queues and agents; AskZoye is an AI-first customer service platform built for founders and lean teams. For stores under ~50 agents, AskZoye is typically the better fit.
Gorgias charges per seat with monthly minimums — expect $360+/month for a real deployment. AskZoye charges per resolved response with no seat cost, which for a growing store is typically 80–90% cheaper.
If you have 20+ human agents, need advanced ticket routing and SLAs, and have integrated Gorgias deeply into an enterprise workflow, stay on Gorgias. For everyone else, AskZoye is a lighter, cheaper, faster-to-deploy option.
Yes. Install AskZoye in 60 seconds, import your macros and help docs, and run the two in parallel for a week before cutting over. Most migrations take under a day of real work.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. Add credits or a plan when you're ready to go live.