Crisp is a chat-first helpdesk popular with SMBs and SaaS. Strong shared inbox and knowledge base. AI (Crisp MagicReply) is a recent add-on, not the core.
| Feature | AskZoye | Crisp |
|---|---|---|
| Built for ecommerce | ||
| Catalog-grounded AI | Add-on | |
| Live order lookup | Manual | |
| WhatsApp order tracking | ||
| Per-resolution pricing | ||
| Multi-channel shared inbox | Roadmap | |
| Entry price | $8/mo | $25/mo |
Yes, specifically for ecommerce. Crisp is a good general-purpose chat tool but is not built around your product catalog and order data. AskZoye is ecommerce-native by design.
Crisp starts at $25/month per workspace and scales by team members. AskZoye starts at $8/month and scales by resolved responses. For ecommerce stores, AskZoye is typically cheaper and more capable.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. No credit card. Add credits or a plan when you're ready to go live.