Crisp Alternative

The Crisp alternative built for ecommerce

Crisp is a chat-first helpdesk popular with SMBs and SaaS. Strong shared inbox and knowledge base. AI (Crisp MagicReply) is a recent add-on, not the core.

Start free See pricing

Where Crisp is strong

Beautiful, modern UI
Multi-channel inbox (email, chat, Messenger, Telegram, WhatsApp)
Built-in knowledge base
Generous free tier

Where Crisp falls short for ecommerce

Not ecommerce-specific — no native Shopify catalog grounding
AI is a recent add-on, not the product DNA
Seat-based pricing scales painfully
Limited order-lookup capability

AskZoye vs Crisp — feature comparison

Feature	AskZoye	Crisp
Built for ecommerce
Catalog-grounded AI		Add-on
Live order lookup		Manual
WhatsApp order tracking	Coming soon
Per-resolution pricing
Multi-channel shared inbox	Roadmap
Entry price	$8/mo	$25/mo

When Crisp is still the right choice

You need a general-purpose chat widget for a non-ecommerce site.
Multi-channel inbox (email, chat, Telegram, Messenger) is your primary need.
You want a built-in knowledge base without adding another tool.

Frequently asked questions

Is AskZoye a Crisp alternative for Shopify?

Yes, specifically for ecommerce. Crisp is a good general-purpose chat tool but is not built around your product catalog and order data. AskZoye is ecommerce-native by design.

How does pricing compare?

Crisp starts at $25/month per workspace and scales by team members. AskZoye starts at $8/month and scales by resolved responses. For ecommerce stores, AskZoye is typically cheaper and more capable.

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.

Start free Talk to us

Free to set up. Add credits or a plan when you're ready to go live.