Re:amaze is a multi-channel helpdesk built around shared inbox and basic chatbot automations. It is ecommerce-focused but not AI-native — most intelligence lives in templates and manual rules.
| Feature | AskZoye | Re:amaze |
|---|---|---|
| Catalog-grounded AI answers | ||
| Live order & shipping lookup | Manual | |
| Pay per resolution | ||
| No seat minimums | ||
| Native WhatsApp AI | Add-on | |
| 60-second install | Hours of config | |
| Shared inbox for human agents | Roadmap | |
| Entry price | $8/mo | $29/agent/mo |
Yes — both are ecommerce-focused customer service platforms. The difference: Re:amaze is a helpdesk with bolted-on AI, AskZoye is an AI-first agent with optional human handoff. For stores that want AI to handle 70%+ of volume, AskZoye is a better fit.
Re:amaze charges $29/agent/month (Basic) to $69/agent/month (Max). A 5-agent team runs $145–$345/month. AskZoye starts at $8/month with pay-per-response — typically 70–80% cheaper at the same volume.
Not in the core product. Re:amaze offers an AI add-on but it does not ground answers in your live Shopify or WooCommerce catalog the way AskZoye does by default.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. Add credits or a plan when you're ready to go live.