Shopify Inbox is the free chat widget that ships with every Shopify store. It is a basic message inbox — no AI, no automation, no multilingual support.
| Feature | AskZoye | Shopify Inbox |
|---|---|---|
| AI that answers automatically | ||
| Catalog-grounded responses | ||
| Live order lookup | Manual | |
| 24/7 coverage | ||
| 50+ languages | ||
| WhatsApp native | ||
| Price | $8/mo | Free |
| Hidden cost | None | Your time |
Shopify Inbox is a manual message inbox. AskZoye is an AI agent that answers automatically using your live catalog and order data. Once your store crosses 100 orders/month, the time you save pays for AskZoye 10× over.
Most stores replace Shopify Inbox entirely once they install AskZoye. The AskZoye widget handles incoming questions automatically and hands off to you via WhatsApp for anything complex.
Shopify Inbox is free in dollars but expensive in hours. A store doing 500 orders/month spends 15–30 hours a month manually answering support. At even $20/hour of founder time, that is $300–$600/month in hidden cost — versus $8–$50 for AskZoye.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. Add credits or a plan when you're ready to go live.