AskZoye is a catalog-grounded AI customer service platform built exclusively for Shopify and WooCommerce. No seat pricing. No hallucinations. Live in 60 seconds.
Free to set up · Pay per resolved response
Three reasons we hear every week from migrating merchants.
Tidio charges per seat. Ecommerce support volume is spiky — seats sit idle most of the month and get overwhelmed at peak. AskZoye charges per resolved response: predictable, scalable, 40–60% cheaper.
Tidio's AI is trained on generic data. It can (and does) make up product details. AskZoye grounds every answer in your live Shopify or WooCommerce catalog — no hallucinations, ever.
Tidio treats WhatsApp as a secondary channel. For ecommerce in most of the world (MENA, LatAm, South Asia, SEA) WhatsApp IS the channel. AskZoye is WhatsApp-native.
| Feature | AskZoye | Tidio |
|---|---|---|
| Built exclusively for ecommerce | ||
| Catalog-grounded AI (no hallucinations) | ||
| Live Shopify order & shipping lookup | Limited | |
| WooCommerce native integration | Coming soon | |
| WhatsApp Business native support | Coming soon | Add-on |
| 50+ languages out of the box | ||
| Pay-per-response pricing | ||
| 60-second install | ||
| Entry monthly price | $8/mo | $29/mo |
| Focus | E-commerce only | General SMB |
We believe in honest comparisons. Tidio is a strong product — here is where it beats AskZoye.
Yes — both cover live chat and AI chat for ecommerce, but AskZoye is built exclusively for Shopify and WooCommerce. Tidio serves general SMBs, which means its AI is not grounded in your live store catalog or orders the way AskZoye is.
AskZoye starts at $8/month (vs Tidio's $29/month entry plan) and charges per resolved response instead of per seat. For a growing store, that is typically 40–60% cheaper at the same volume.
Yes. Install AskZoye on your Shopify or WooCommerce store in 60 seconds, import your help docs, and remove the Tidio widget. Most merchants complete the switch in under an hour.
If you run a non-ecommerce business (agency, real estate, SaaS), Tidio has more generic templates and integrations. For Shopify and WooCommerce stores specifically, AskZoye is the better fit.
Yes, and it is native — not an add-on. AskZoye connects directly to your WhatsApp Business number and answers questions grounded in your live store data, including order lookups and tracking.
AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.
Free to set up. Add credits or a plan when you're ready to go live.