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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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Beauty & Cosmetics

The skincare consult shoppers actually want.

Beauty buyers ask before they buy. AskZoye answers shade, ingredient, and routine questions from your real product data — turning the chat widget into your top SA.

Start freeSee the AI Agent
+27%· AOV on chat sessions−38%· Shade-match returns78%· Resolved by AI
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Beauty & Cosmetics

Trained on your real catalog

I'm warm-toned, MAC NC42 — which of your foundations matches?
Closest is Honey 4W — same undertone, slightly more golden. Tan 5W if you go deeper in summer.
ProductFrom your catalog

Foundation · Honey 4W

Warm-golden · medium coverage · 30ml

+27%

AOV on chat sessions

−38%

Shade-match returns

Built for beauty & cosmetics.

The questions your store gets every day — handled before they hit your inbox.

Shade & undertone matching

Reads your shade ladder + customer photos to recommend the right tone.

Ingredient transparency

Sources from your INCI lists. No 'is this clean?' confusion.

Routine recommender

Stacks your products into AM/PM routines based on skin type and concern.

Allergen awareness

Flags fragrance, parabens, sulphates — whatever your customer's filter is.

In their words

The conversations your team gets every day.

Scroll to step through real shopper questions for this category.

  1. 1

    Shade match

    Matches from undertone keywords + your shade card.

  2. 2

    Ingredient question

    Quotes the INCI list, not generic copy.

  3. 3

    Routine builder

    Stacks an AM routine from in-stock products.

  4. 4

    Allergen filter

    Honours customer-stated filters.

Scroll to see each demo →

Z

Beauty & Cosmetics

Trained on your live catalog

Scene 1 / 4
I'm warm-toned, MAC NC42 — which of your foundations matches?
Closest is Honey 4W — same undertone, slightly more golden. Tan 5W if you go deeper in summer.
ProductFrom your catalog

Foundation · Honey 4W

Warm-golden · medium coverage · 30ml

Live · streaming responsePowered by AskZoye

+27%

AOV on chat sessions

−38%

Shade-match returns

78%

Resolved by AI

24/7

Consultations

Other categories

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Fashion & Apparel

Sizing

Electronics & Gadgets

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Health & Wellness

Helpful

All e-commerce

The general overview, for any store

Common questions

Can AskZoye recommend the right shade?
Yes — AskZoye uses your shade ladder + the customer's described undertone or shade-match in another brand to recommend the closest match. It also flags when the customer should sample first.
Does it understand ingredients?
Yes. AskZoye reads your full INCI list and product spec. It can answer "is this paraben-free?" or "does this have niacinamide?" with citation to the product spec.
Can it build a routine?
Yes — given a customer's skin type, concerns, and budget, AskZoye stacks a routine from your in-stock products. It avoids redundant actives and respects allergen filters.

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

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