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Agent template

Daraz Order Lookup Agent

Bring AskZoye support to your Daraz store

WhatsAppWeb
Install this template — freeBrowse all templates

What is the Daraz Order Lookup Agent?

The Daraz Order Lookup Agent lets buyers from your Daraz Pakistan store ask about order status, delivery, and returns on WhatsApp. The agent pulls order data from your Daraz Seller Center and replies in Urdu or English in under 2 seconds.

Use this template when

  • You sell on Daraz Pakistan, Bangladesh, or Sri Lanka
  • Daraz chat is too slow or low-quality
  • Buyers message you on WhatsApp or Instagram for support

Example conversation

Mera order kahan hai?
Order #DARAZ-3821 out for delivery hai, aaj sham tak milega. Tracking: TCS 9821-3321.

How to install (4 steps)

  1. 1

    Connect Daraz Seller Center

    Paste your Seller Center API key.

  2. 2

    Link WhatsApp

    Verified WhatsApp Business number.

  3. 3

    Enable Urdu + Roman Urdu

    Auto-detects and replies in the buyer's script.

  4. 4

    Go live

    Share your WhatsApp number on your Daraz store banner.

Expected results

70% ticket deflection
Primary metric
Urdu + Roman Urdu support
Secondary metric

Connects with

Daraz Seller CenterWhatsApp BusinessInstagram DM

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50+ languages

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.

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