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Hey! 👋 I’m Zoye. Ask me about products, orders, shipping or returns — what can I help with?
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Handled out of the box

Abandoned Cart Recovery Agent

Conversational cart rescue that actually converts

Shopify
See it on your store — freeSee everything it handles

What is the Abandoned Cart Recovery Agent?

The Abandoned Cart Recovery Agent reaches shoppers who left items in their cart with a conversational message (not a discount spam) that asks what held them back, then answers the actual blocker — size, shipping, price, stock — using your live catalog data. Recovery rates average 15–25%, versus 2–5% for email-only flows.

When this comes up

  • Your cart abandonment rate is 60%+
  • Email cart recovery flows plateaued at <5%
  • You want cart recovery without building flows yourself

Example conversation

Hey! I noticed you left the Linen Shirt (M) in your cart — anything I can help with?
I was not sure if it would fit.
Got it! Based on your past orders, M is a safe pick. And if it does not fit, returns are free within 30 days — want me to hold the cart for 24 hours?

How it works (4 steps)

  1. 1

    Connect your store

    Install on Shopify. Carts sync automatically.

  2. 2

    Set trigger delay

    Around 30 minutes after abandonment works best while intent is still fresh.

  3. 3

    Pick a tone

    Helpful assistant, not pushy salesperson. We ship 3 proven templates.

  4. 4

    Go live

    Turn the agent on and watch the recovery dashboard.

Expected results

15–25% recovery rate
Primary metric
3–5× email baseline
Secondary metric

Connects with

Shopify Checkout API

Related situations

Back-in-Stock Alert Agent

Turn stockouts into guaranteed future sales

20–30% restock conversion

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

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