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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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Integration
I

AskZoye for Instagram DM

Convert Instagram traffic into buyers

Connect Instagram DM — free to set upSee all integrations

What does the Instagram DM integration do?

The AskZoye Instagram DM integration answers direct messages on your Instagram Business account with AI that knows your live catalog and orders. It can reply to product questions, story replies, and comment-to-DM flows — critical for Instagram-first DTC brands.

Capabilities

  • Instagram Business DM sync
  • Story reply automation
  • Product-aware responses
  • Comment-to-DM (roadmap)

Setup (3 steps)

  1. 1

    Connect Instagram Business

    Requires a professional Instagram account linked to a Facebook Page.

  2. 2

    Set auto-reply rules

    Keywords, story reactions, and greeting flows.

  3. 3

    Go live

    DM volume starts converting to revenue.

Common use cases

Social commerceDM-to-purchasePaid ads conversion

Related integrations

W

WhatsApp Business

AI support on the channel your customers already use

M

Meta Messenger

AI support in Facebook Messenger

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

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Free to set up. Add credits or a plan when you're ready to go live.