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AskZoye

AI-powered customer service platform. Resolve more questions, delight more customers.

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Integration
W

AskZoye for WhatsApp Business

AI support on the channel your customers already use

Connect WhatsApp Business — free to set upSee all integrations

What does the WhatsApp Business integration do?

The AskZoye WhatsApp Business integration connects to the official WhatsApp Business Cloud API. Shoppers can ask order, shipping, and product questions directly on WhatsApp and get instant answers grounded in your Shopify or WooCommerce catalog. Critical wherever WhatsApp is the primary support channel.

Capabilities

  • Verified WhatsApp Business Cloud API connection
  • Multi-language support including Urdu, Hindi, Arabic, Roman Urdu
  • Order tracking via order number or email
  • COD order confirmation flows
  • Proactive shipping notifications
  • Product recommendations in-thread

Setup (4 steps)

  1. 1

    Verify WhatsApp Business

    Use WhatsApp Business Cloud API via Meta Business Manager.

  2. 2

    Connect to AskZoye

    OAuth in 2 clicks.

  3. 3

    Set default language

    Or auto-detect from the shopper.

  4. 4

    Go live

    Share your WhatsApp number in order confirmations and product pages.

Common use cases

COD confirmationWISMO on WhatsAppReviewsCart recovery

Related integrations

M

Meta Messenger

AI support in Facebook Messenger

I

Instagram DM

Convert Instagram traffic into buyers

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

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