Agent template

Shopify Order Tracking Agent

Name: Shopify Order Tracking Agent
Brand: AskZoye
Availability: InStock

Answer "where is my order" without opening a ticket

ShopifyWhatsAppWeb

Use this template when

Where is my order #4821?

Your order shipped yesterday via FedEx! Tracking: 7612 3321 9908. Estimated delivery: Thursday, April 3.

Can I change the delivery address?

Since it already shipped, FedEx offers a delivery redirect. Want me to start that for you?

1
Connect Shopify
One-click install from the Shopify App Store. AskZoye reads orders, fulfillments, and tracking automatically.
2
Enable WhatsApp
Link your WhatsApp Business number so customers can ask in the channel they already use.
3
Customize brand voice
Upload your brand tone guide — the agent mirrors it in every reply.
4
Go live
Embed the widget with one line of code or activate the Shopify theme app extension.

80% WISMO deflection

Primary metric

< 2s response time

Secondary metric

Shopify Orders APIShopify Fulfillment APIWhatsApp BusinessKlaviyo

Order tracking in the channel your customers already use

Answer "when will it arrive" before checkout

AI resolves 67% instantly. The rest? You handle on WhatsApp — from your phone. No dashboards. No laptops. No missed sales.

Free to set up. Add credits or a plan when you're ready to go live.

How to install (4 steps)

One-click install from the Shopify App Store. AskZoye reads orders, fulfillments, and tracking automatically.

Link your WhatsApp Business number so customers can ask in the channel they already use.

Upload your brand tone guide — the agent mirrors it in every reply.

Embed the widget with one line of code or activate the Shopify theme app extension.

80% WISMO deflection

Primary metric

< 2s response time

Secondary metric