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Handled out of the box

Shipping ETA Agent

Answer "when will it arrive" before checkout

ShopifyWeb
See it on your store — freeSee everything it handles

What is the Shipping ETA Agent?

The Shipping ETA Agent tells shoppers exactly when their order will arrive at checkout and on product pages — based on live carrier rates, destination, and current fulfillment time. Cuts cart abandonment from shipping uncertainty by 15–25%.

When this comes up

  • You sell internationally with variable shipping times
  • Abandoned carts correlate with shipping questions
  • You want to show delivery dates on PDPs

Example conversation

If I order now, when will it arrive in London?
If you order in the next 2 hours, it ships today and arrives in London by Tuesday via DHL Express.

How it works (4 steps)

  1. 1

    Connect carriers

    Link Shopify Shipping or EasyPost for multi-carrier rates.

  2. 2

    Set cutoff times

    Tell the agent your daily dispatch cutoff.

  3. 3

    Enable PDP widget

    Show delivery dates directly on product pages.

  4. 4

    Go live

    ETAs appear in chat and on product pages instantly.

Expected results

-15–25% cart abandonment
Primary metric
+10% international conversion
Secondary metric

Connects with

Shopify ShippingEasyPostShipStationCarrier APIs

Related situations

Shopify Order Tracking Agent

Answer "where is my order" without opening a ticket

80% WISMO deflection

Every unanswered question at 10 PM is a sale that went to someone else.

AI resolves 67% instantly. The rest? Your team takes over from the AskZoye dashboard — with the full conversation in front of them. No missed sales.

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